• EdenExchange

Ep#212 Featuring Dr Ben Litalien Founder and Director of Franchise Well

Global Franchise Industry Podcast: “A Mind For Franchising Well”



Today on Eden Exchanges we spoke to Dr Ben Litalien who is the Director of Franchise Well, the Advisor for Georgetown University Washington DC’s franchise program and a recognised global expert in franchising. In this interview, Dr Ben discusses how Franchise Well came about, the state of the US and global franchise industry and the key elements he is seeing driving franchise success around the world.



Discussion Points:

  • Background Ben explains his background and how he became involved in franchising

  • A life in business franchising Ben outlines his journey through the franchise realm from some extremely prominent roles to the growth of his consultancy business, Franchise Well

  • Experience and know-how The skills gained from 30 years of experience with franchise businesses

  • Franchise as a way to grow Ben elaborates on the concept of using the franchise model as the catalyst for growth

  • How to franchise well Key fundamental practices of a well-thought-out franchise business model

  • Moving into a franchise model Moving from an emerging brand to growth in the franchise world, and the role of the founder during this phase

  • Trending now Ben discusses the key trends in the current franchising space

  • It’s not all baby boomers The shifting message of the franchise model as Baby Boomers exit the market and Millennials join

  • How the franchise sector is changing The growth of medical and wellness franchise businesses and the changing demand of food franchise businesses

  • How to pick your franchisees Ben explains the importance of analysing your franchisees based on performance and age in the system

  • Working together Franchise Well’s project selection process and how Ben uses his expertise to assist franchisors

  • Exploring the program The Georgetown Franchise Program explained in detail

  • How to get in touch How to find out more about Franchise Well and Dr Litalien’s services



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About the business


As a boutique consulting practise, we limit our engagements to selected clients where we feel we can make an impact and add meaningful value to their organizations.


Our mission is to help all franchisors “Rise Above the Ordinary”, and to develop leadership and real-world examples of franchising done well – franchising that strengthens your system, delivers the intended results and exceeds the expectations of your franchisees and the communities you serve.


If you need help, let’s have an initial conversation – our first meeting is free of charge – to see how FranchiseWell can be of service to you.

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