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Privacy policy


The following discloses our information gathering and dissemination practices for this website:

In the process of registering your interest in the provision of services by EDE we will collect personal information about you. Our primary purpose in collecting personal information from you is to enable us to provide services to you. We need this information for the purposes listed below and if you choose not to provide the information requested, we may not be able to provide services to you or notify you of activities.

This information may be used for related purposes, such as:

(1) to assist in providing services to you;

(2) to assist with any communication you have with us;

(3) for any purpose made known to you at the time of collection of your personal information;

(4) for our internal administrative, marketing and planning requirements; and

(5) in connection with any applicable laws.

Users may opt-out of receiving future mailings. Demographic and profile data is also collected at our site. We use this data to tailor the visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences

We only use information of this kind to anyone you have authorised.

The Eden Exchange Privacy Policy Statement sets out EDE policies on management of personal information. A copy may be obtained from EDE in the following ways:

Web site:


You may access personal information about you held by EDE and you may contact us as above if you think any of it is inaccurate, incomplete or out of date.

We take the privacy of client and end user data very seriously. The entire Eden Exchange system is designed to provide all parties with complete control over their data. We believe that your personal data is your own, and you should control it. Because of this Eden Exchange does not rent, sell or otherwise disclose data to 3rd parties unless we are required to by law. (referred to in this Privacy Policy as "EDE", "we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how we use the information we collect about you through EDE, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy. This Privacy Policy forms part of the Terms of Use

1. Contact details

The website (the "Site") and is provided by, a company registered in Australia Company number 152 787 212


2. Introduction

2.1 We process personal data in accordance with, the Australian data protection laws.
2.2 This Privacy Policy covers the provision of the Services only and not any other companies' websites which you may access   from the Site or by using the Services.
2.3 If we change the Privacy Policy we will place notices on the Site and post the changes on this page. If you do not accept any changes to the Privacy Policy please stop using the Services and close your membership account.

3. Personal Information Collected

3.1 We will only collect personal information about you that you have given, either:
(a) when you register for the Services; or
(b) when you have previously registered details of a company for the Services.

3.2 When you register to use the Services you will be asked to provide personal information such as your name, postal and e-mail addresses, contact telephone numbers, date of birth, and other business information.

4. Use of personal Information

4.1 We may use personal information for: administrative, operational and marketing purposes and to communicate with you about your use of the Services any changes to the Services. We will only pass on your information to other companies if it is necessary to perform the Services or with your prior consent. Those companies may contact you to inform you of their services and products. Any personal information that you choose to provide to us or to other companies using our Services will only be used in support of the intended purposes stated at the time at which it was collected and subject to any preferences indicated by you.

4.2 If you breach the Terms of Use your personal information may be passed to third parties, such as our legal advisors to the extent necessary to enable those third parties to resolve the matter.

4.3 If this business is sold or integrated with another business, your details may be disclosed to our advisors and any prospective purchasers and their advisors and will be passed on to the new owners of the business.

4.4 We may be obliged to disclose your personal information if required to do so by law.

4.5 Email tracking - If you use our service to register to receive communications via email then messages you receive may be trackable at an individual level, allowing us to determine, for example, opens and link clicks. This information is generally used to help assess the effectiveness of communications so that we can improve them and may occasionally be used to send relevant further communications in response to your actions (e.g. clicking a particular link) or inactions (e.g. not opening an email). You can unsubscribe from email communications at any time using the unsubscribe link contained in each message.

5. Other Information

5.1 We may also collect and disclose information to third parties in aggregate (so that no individual members are identified) for statistical analysis and strategic development purposes.

6. Cookies

6.1 We may use cookies for a number of purposes, for instance to enable us to simplify the logging on process, to help ensure the security and authenticity of members and to enable traffic monitoring. You can find out more about the way cookies work on
Information about the cookies we use is below. We currently operate an 'implied consent' policy, which means that we assume that you are happy with this usage. If you are not, you should either not use this site, delete the cookies after visiting our site or enable your browser's anonymous usage settings.

6.2 Most browsers allow you to turn off the cookie function. If you want to know how to do this, please look at the help menu on your browser.

6.3 Cookies we use on our websites
When browsing our websites we use the following persistent cookies to measure site performance and for analytics purposes.

Google Analytics - we use this service to collect anonymous data to help us understand how our website is being used.
Google WebsiteOptimizer - we use this service to anonymously test the performance of different content variations on pages of our site.
Google Ad Services - we use this service to track conversions of our paid advertising to enquiries and to target display advertising to site visitors (re-targeting) when they visit other sites using Google's Ad services. User data is anonymous.
ClickTale - we use this service to help us understand how people interact with certain pages of our website so that we can improve usability. Data is anonymous.

6.4 Cookies we use when you log in to our services When you log in to an account on our servers (including our blog) we store a number of session cookies to remember your login and allow us to let you securely access the account on your site. These cookies are strictly necessary for the operation of our services, which will not work correctly without them.

6.5 Social buttons
Many pages of our site contain social sharing buttons for services including Twitter, Facebook, Google+ and LinkedIn. These buttons enable users to share content. In order to implement them we have to load scripts from the relevant social networks, which are outside of our control. You should be aware that such services track your activity all over the internet, including on our site, so if you interact with them they will be recording and possibly using that information. Please check the websites of the relevant social networks for more information and details on how to opt-out.

7. Overseas

7.1 We will only pass on information about you as an individual (as opposed to aggregate information) to third parties overseas to enable us to perform services requested by you.

7.2 Owing to the global nature of the Internet, the information you provide may be transferred in transit to countries outside your location to areas that do not have similar protections in place regarding your data and its use as set out in this policy. However, we do our best to ensure that your personal information is secure.

8. Security

8.1 As required by under Australian data protection laws, we follow strict security procedures in the storage and disclosure of information which you have given to us, to prevent unauthorised access. We use SSL Security the industry standard technology to encrypt your personal information. However, the Internet is not a secure environment and we cannot guarantee the security of any information which you send to us.

9. Other websites

9.1 Our Site may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other websites using the links provided, the operators of these websites may collect information from you which will be used by them in accordance with their privacy practices, which may differ from ours.

9.2 This site uses a tool that collects your requests for pages and passes elements of them to search engines to assist them in indexing this site. We control the configuration of the tool and are responsible for any information sent to the search engines.

10. Updating your details

10.1 If you wish to update any of your personal details at any time, for example if you change your e-mail address, or you do not wish to receive information about a particular product or service, or if you wish to close your membership account, please update your membership details as instructed on the Site and your details will be updated as soon as is reasonably practicable.

10.2 If you delete your account, other companies with which you have registered via the Services may continue to process your data but they should not contact you without your consent.

11. Access rights

11.1 You have a right to access the personal data that is held about you. To obtain a copy of the personal information we hold about, please email

When writing to us, please state your name, postal address and mobile phone number and provide brief details of the information that you require.

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